Academic Resources

Find course tools, academic support, advising, official rules, records, and graduation information in one place.

Before dropping, withdrawing from, or changing courses

A course-load or program change can affect degree progress, fees, scholarships, academic standing, and an international student's immigration compliance or future work-permit eligibility. Check the live deadline, talk to your faculty or department, and get immigration advice from ISVS when relevant before acting.

Start with what you need

Step by step

Common academic situations

Short, ordered routes for the decisions students ask about most. Each step links to the official service that handles it.

Prepare for course registration

Use official requirements and validate a plan before your enrolment date.

  1. Read your program requirements in the University Calendar. University Calendar
  2. Check faculty-specific instructions and contact your faculty if anything is unclear. Faculty-Specific Registration Information
  3. Search courses and review prerequisites, restrictions, class notes, and term availability. Course Catalogue
  4. Build, validate, and enrol in your schedule through Bear Tracks. Student Registration Experience Guide
  5. Save the live add, drop, withdrawal, and fee deadlines for your term. Registration Dates + Deadlines

A course is missing in Canvas

A course may be a future enrolment or may not yet be opened by the instructor.

  1. Confirm your enrolment and timetable in Bear Tracks. Bear Tracks
  2. In Canvas, check Courses > All Courses > Future Enrollments. Using Canvas for Students
  3. If the course should already be available, contact the instructor or Canvas support. Canvas Support

You are struggling in a course

Start early and combine course-specific help with skill-building support.

  1. Read the course outline and use the instructor's or TA's office hours. Office Hours + Your Course Outline
  2. Book learning or writing support through the Academic Success Centre. Academic Success Centre
  3. Use subject tutoring or math/statistics help when relevant. Decima Robinson Support Centre
  4. If you are considering a drop or withdrawal, check deadlines and consult your faculty first. Registration Dates + Deadlines
Relevant to international students

An international student is considering a course-load change

Separate the academic decision from the immigration decision and get advice on both.

  1. Check academic and fee consequences with your faculty and the live deadline page. Faculty or Department Academic Advising
  2. Ask ISVS how the change may affect study-permit compliance or future immigration options. International Student + Visitor Services
  3. Only then complete the registration change in Bear Tracks. Bear Tracks
Relevant to international students

Prepare to graduate

Confirm requirements, apply in Bear Tracks, and prepare official documents.

  1. Confirm degree completion with your faculty, department, or graduate program. Faculty or Department Academic Advising
  2. Apply to graduate in Bear Tracks by the current deadline, even if you will not attend the ceremony. Graduation + Convocation
  3. Verify your legal name, contact details, holds, and mailing address. Graduation + Convocation
  4. Request the correct transcript, verification, or completion document for your next step. Transcripts
  5. For immigration timing, use ISVS and the separate Immigration hub. International Student + Visitor Services
Relevant to international students
Directory

All academic resources

Search 40 official University of Alberta, Library, and Students' Union services, or narrow by topic and student type.

Open Bear Tracks
Student type

40 resources

UAlberta student system

Bear Tracks

Manage classes, view grades and exam schedules, check academic records, pay fees, and apply to graduate.

  • Students sign in with a CCID and password.
  • Guests can search classes and make tuition payments.
enrolment class schedule grades exam schedule fee assessment
Access
online
Cost
Free
Sign-in
CCID login required
UAlberta student system

Canvas

Access active course modules, materials, assignments, quizzes, discussions, grades, and announcements.

  • Sign in with your CCID and password.
  • A registered course may appear under Future Enrollments before the instructor opens it.
course materials assignments announcements course grades
Access
online
Cost
Free
Sign-in
CCID login required
UAlberta help guide

Using Canvas for Students

Student guide to the Canvas dashboard, course navigation, submissions, future enrolments, and support.

  • The guide explains where to find future enrolments and how to confirm an assignment submission.
canvas help missing course assignment submission
Access
online
Cost
Free
UAlberta technical support

Canvas Support

Search help articles or contact the university team for Canvas access and course-site problems.

  • The support site lists eclass@ualberta.ca and 780-492-9372 for Canvas assistance.
technical problem canvas access support ticket
Access
online, email, phone
Cost
Free
UAlberta app directory

Email + Apps

One launch page for UAlberta Gmail, Google apps, Canvas, Bear Tracks, Library, maps, and other systems.

  • Useful when you know the tool you need but not its direct URL.
email google drive app links ccid tools
Access
online
Cost
Free
UAlberta information page

Course Registration

Official starting point for searching, planning, validating, enrolling, swapping, dropping, and managing classes.

  • Use this with faculty-specific requirements and the live dates-and-deadlines page.
registration overview my schedule builder enrolment help
Access
online
Cost
Free
UAlberta help guide

Student Registration Experience Guide

Step-by-step guidance for My Schedule Builder, course validation, enrolment, and registration actions.

  • Validation helps identify prerequisites, restrictions, conflicts, and other registration issues before enrolment.
step by step registration schedule builder validation
Access
online
Cost
Free
UAlberta deadline page

Registration Dates + Deadlines

Live official dates for adding, deleting, withdrawing, fee consequences, and other term-specific academic actions.

  • Deadlines vary by term and sometimes by faculty or course format; use the live page rather than copied dates.
add deadline drop deadline withdrawal deadline fee deadline
Access
online
Cost
Free
UAlberta catalogue

Course Catalogue

Search courses by subject, code, or keyword and view descriptions, units, prerequisites, and available class sections.

  • A catalogue listing does not guarantee that a course is offered in every term or that you are eligible to enrol.
course search prerequisites class sections
Access
online
Cost
Free
UAlberta official regulations

University Calendar

Authoritative source for programs, degree requirements, course rules, academic regulations, standards, and the academic schedule.

  • Use the Calendar for official requirements and your faculty or department to interpret how they apply to your program.
degree requirements program requirements academic regulations academic schedule
Access
online
Cost
Free
UAlberta information page

Program Changes

Starting point for changing a major, minor, specialization, or program and understanding when faculty approval may be needed.

  • The process depends on the program; do not assume every change can be completed directly in Bear Tracks.
change major change minor change program
Access
online
Cost
Free
UAlberta contact directory

Faculty-Specific Registration Information

Find registration instructions and the correct advising contact for your faculty or program.

  • Faculty and department advisors should be the first contact for program-specific academic questions.
faculty contact program planning registration problem
Access
online
Cost
Free
UAlberta student service

Student Service Centre

General help with registration, fees, forms, records, transcripts, financial support, and finding the right university office.

  • Program-specific academic planning usually belongs with your faculty or department rather than the Student Service Centre.
general inquiry registrar services fees forms records
Access
online, in person, phone
Cost
Free
UAlberta academic advising

Faculty or Department Academic Advising

First contact for degree planning, course selection, program changes, academic standing, appeals, transfer credit, and deferred or re-exam questions.

  • Undergraduate students generally contact their faculty student-services office; graduate students generally contact their department or graduate program.
degree planning academic standing appeals deferred exam transfer credit
Access
online, appointment, in person
Cost
Free
UAlberta academic support

Academic Success Centre

Inclusive support through individual advising, workshops, online courses, specialized programming, writing help, and accessibility services.

  • Support is available across programs and levels of achievement; service eligibility and fees can vary by offering.
study strategies time management writing communication academic habits
Access
online, appointment, workshop, in person
Cost
Varies by service; many student services and workshops are free
UAlberta writing support

Undergraduate Writing Support

Peer feedback on academic writing at different stages, from understanding an assignment and outlining to drafting and revision.

  • Tutors support writers rather than proofreading or editing papers for them.
  • They do not assist with take-home exams or already graded work.
essay planning draft feedback organization clarity academic style
Access
online, appointment, in person
Cost
Free for current students
Sign-in
CCID login required
UAlberta writing support

Graduate Writing Support

Graduate-focused writing consultations, groups, cafés, and structured writing time for theses and other academic projects.

  • Offerings and eligibility vary by program stage and term.
thesis writing revision writing accountability graduate writing
Access
online, appointment, group
Cost
Free for current graduate students where stated
UAlberta event calendar

Academic Success Centre Events + Workshops

Browse and register for current learning, writing, communication, and accessibility-related workshops.

  • Sign-in to campusBRIDGE is required to register for listed events.
workshops group learning current events
Access
online, workshop
Cost
Check each event
Sign-in
CCID login required
UAlberta accessibility service

Accessibility + Academic Accommodations

Register for disability- or protected-ground-related accommodations and learn about documentation and exam processes.

  • Register early; documentation and case-by-case assessment may be required.
  • Accommodation and proctoring contacts differ for North Campus, Augustana, and Campus Saint-Jean.
academic accommodations exam accommodations accessibility registration
Access
online, appointment, email
Cost
Free
Sign-in
CCID login required
UAlberta subject support

Decima Robinson Support Centre

Course-focused help and drop-in support for many introductory mathematics and statistics courses.

  • The seed document lists University Commons 1-200 and 780-492-3396; confirm these details before publishing.
math help statistics help drop in help
Access
in person, drop in
Cost
Check current page
UAlberta peer tutoring

Residence Peer Tutors

Peer tutoring available to eligible residents; this is not a campus-wide tutoring service.

  • The seed document identifies Lister and East Campus residents as the intended users; eligibility and subjects can change.
residence tutoring peer help
Access
in person, appointment, drop in
Cost
Check current page
Students' Union tutor directory

UASU Tutor Registry

Search a listing of independent tutors by UAlberta course or subject for one-to-one help.

  • A registry listing is not the same as university endorsement; check tutor terms, rates, and fit before agreeing.
find tutor one to one help course specific support
Access
online, appointment
Cost
Tutor-set fees may apply
Your course contextual guidance

Office Hours + Your Course Outline

Use the course outline and Canvas course page to find instructor expectations, assessment rules, contact methods, and office hours.

  • Office hours may be fixed, drop-in, online, or by appointment.
  • Bring a specific question, attempted work, or the feedback you want to discuss.
course question assignment clarification exam preparation feedback
Access
in person, online, appointment
Cost
Free
Library library

University of Alberta Library

Search collections and databases, use subject guides, get research and citation help, book study space, and find printing or scanning.

  • The library site links to databases, journals, subject guides, citation help, study rooms, locations, noise zones, printing, and Ask Us.
research databases books study space printing
Access
online, in person, appointment
Cost
Free for core student services; borrowing and access rules vary
Library research support

Library Ask Us

Ask library staff for help finding, accessing, and using information and library services.

  • Use a subject librarian or consultation when you need deeper, discipline-specific research help.
research question database access find source library navigation
Access
online, chat, in person, appointment
Cost
Free
Library research guide

Library Subject Guides

Discipline-specific starting points for databases, books, journals, sources, methods, and librarian contacts.

  • Choose the guide closest to your course subject or research area.
subject research database selection librarian contact
Access
online
Cost
Free
Library research guide

Citation + Reference Management Help

Learn citation practices and find guidance for citation styles and reference-management tools.

  • Writing tutors may flag citation patterns, but library resources are the better source for citation-style and reference-management help.
citations references zotero academic integrity
Access
online, appointment
Cost
Free
Library booking tool

Book Library Study Space

Find and reserve eligible library group-study rooms and other bookable study spaces.

  • Booking limits, room rules, and access vary by location.
group study study room space booking
Access
online, in person
Cost
Free
Sign-in
CCID login required
UAlberta schedule page

Exam Schedules

Find official exam schedule information and planners; check your personal schedule in Bear Tracks.

  • Use Bear Tracks as the primary source for your personal exam details and recheck near the exam period.
final exam time exam location exam planner
Access
online
Cost
Free
UAlberta official policy

Student Academic Integrity Policy

Current university-wide policy for academic integrity, academic misconduct, processes, and responsibilities.

  • The current policy replaced the academic-conduct portions of the former Code of Student Behaviour effective September 1, 2024.
  • Academic misconduct includes misuse of artificial-intelligence, translation, tutoring, or contract-help tools for academic advantage.
plagiarism unauthorized collaboration contract cheating ai use academic misconduct process
Access
online, pdf
Cost
Free
UAlberta official guidance

Framework for Responsible Use of AI

University guidance on transparent, accountable, safe, privacy-aware, equitable, and human-centred use of AI.

  • This broad framework does not replace assignment-specific instructor rules or the Student Academic Integrity Policy.
responsible ai ai transparency privacy
Access
online
Cost
Free
UAlberta confidential advice

Office of the Student Ombuds

Confidential, impartial help understanding university processes, options, fairness concerns, and academic appeals or misconduct matters.

  • The Ombuds can help students understand and navigate a process but does not replace formal deadlines or make decisions for a faculty.
appeal navigation fairness concern policy process misconduct process
Access
online, appointment, email, phone
Cost
Free
UAlberta official record

Transcripts

Request official transcripts and learn how to access unofficial academic records.

  • Current students can request an official electronic transcript through Bear Tracks for delivery in MyCreds.
  • Use the official page to check costs, processing, holds, and options for former students.
official transcript unofficial transcript mycreds
Access
online
Cost
Check current fee
Sign-in
CCID login required
UAlberta official record

Verification Documents

Request official confirmation of enrolment or other verification for immigration, banking, employment, insurance, or third parties.

  • Choose the document required by the receiving organization rather than assuming a transcript or enrolment letter is interchangeable.
enrolment verification immigration document bank letter employment document
Access
online
Cost
Check current fee
Sign-in
CCID login required
UAlberta graduation guide

Graduation + Convocation

Apply to graduate, verify your legal name and contact details, check ceremony information, RSVP, and arrange apparel or parchment delivery.

  • Students must apply to graduate even if they do not plan to attend the ceremony.
  • Application periods and ceremony details change; use the live page.
apply to graduate convocation parchment ceremony
Access
online, in person
Cost
Check current apparel, replacement, or delivery fees
Sign-in
CCID login required
UAlberta financial information

Tuition + Fee Information

Find tuition estimates, live payment deadlines, payment methods, deposits, and links for undergraduate and graduate fees.

  • Your official fee assessment is in Bear Tracks.
  • Deadlines, rates, and payment methods can change; do not rely on copied amounts or dates.
tuition estimate payment deadline payment method fee assessment
Access
online
Cost
Information page
UAlberta international student support

International Student + Visitor Services

International-student advising and programs for adjustment, immigration questions, and navigating the UAlberta experience.

  • Use faculty or department advisors for academic program decisions and ISVS for immigration implications; some decisions require both.
international transition immigration implications course load question student support
Access
online, appointment, in person
Cost
Free
UAlberta credit course

INT D 137: Academic + Intercultural Communications

A credit course highlighted by UAlberta for eligible international undergraduates transitioning into a research-intensive Canadian university.

  • Topics advertised by UAlberta include learning strategies, academic integrity, first-year writing, critical thinking, campus resources, classroom expectations, and time management.
  • Check the Catalogue, your program requirements, availability, and eligibility before enrolling.
international transition academic communication canadian classroom
Access
course
Cost
Tuition-bearing credit course
Sign-in
CCID login required
UAlberta official regulations

Graduate Program Manual

Operational requirements and processes for graduate programs, including registration, supervision, examinations, program progress, and completion.

  • Read it together with the University Calendar and your department's current graduate handbook or requirements.
graduate requirements supervision candidacy thesis exam program completion
Access
online
Cost
Free
UAlberta graduate guide

Thesis Requirements + Preparation

Guidance for thesis format, preparation, examinations, approvals, deposit, and program-completion steps.

  • Department requirements can add to GPS minimums; confirm both before formatting or scheduling an examination.
thesis format thesis exam thesis deposit graduate completion
Access
online
Cost
Free

Common questions

Q What is the difference between Bear Tracks and Canvas?

Bear Tracks is the official student-record and registration system: use it for enrolment, your timetable, official grades, exam schedule, fee assessment, records, and graduation actions. Canvas is the learning system for active course content, assignments, quizzes, discussions, announcements, and course-level grades.

Q Where do I check my degree requirements?

Start with the current University Calendar and any Academic Requirements or advisement report available in Bear Tracks, then confirm interpretation with your faculty or department. A planning tool is helpful, but your faculty and official regulations determine whether requirements are complete.

Q What should I do if a class is full or I get a registration error?

Read the class notes and validate the course in My Schedule Builder, check prerequisites, restrictions, holds, time conflicts, and your active program. Use a watch list if the course supports it, but a notification does not automatically enrol you. Contact the teaching department or your faculty when consent or program-specific help is required.

Q Is dropping a course the same as withdrawing?

No. The academic record and fee consequences depend on when and how the change is made. Check the live deadline page and your Bear Tracks fee assessment, and consult your faculty. International students should also ask ISVS about immigration consequences before reducing their course load.

Q Will Writing Services proofread or edit my assignment?

No. Peer tutors give feedback and strategies for issues such as organization, clarity, style, and revision; they do not edit or proofread the paper for you. They also do not help with take-home exams or already graded work.

Q Can I use AI or translation tools on an assignment?

Only in ways permitted by the instructor and the Student Academic Integrity Policy. Rules can differ by course and assignment. Read the written instructions, ask the instructor when unclear, disclose or cite use when required, and never submit tool-generated or substantially assisted work as your own when that assistance is not authorized.

Q What should I do if I miss a final exam?

Contact the instructor and your faculty or department promptly, review the course outline, and follow the applicable Calendar and faculty process. A deferred exam is not automatic, and required steps or timelines can vary.

Q Do I need a transcript or a verification document?

A transcript shows your academic record. A verification document confirms a specific status or fact, such as enrolment. Ask the receiving organization exactly what it requires, then use the Registrar's official page and Bear Tracks to request the correct document.

Still have an academic question? 10 more questions on academics in the full FAQ.

This is a student-created directory, not an official University of Alberta service. Academic rules, deadlines, fees, registration access, and service availability can change. Confirm decisions with the University Calendar, Bear Tracks, the relevant faculty or department, and the official linked source. Last verified: August 14, 2026.

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